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  1. Hey 1978 POS welcome to 2014, we’ve been waiting for you!

    Comments Off on Hey 1978 POS welcome to 2014, we’ve been waiting for you!

    Everyone knows why phone payment apps don’t work right as well as they should by now, right? Believe me it is not the lack of trying by the phone hardware, software, and operating system producers. The majority of POS (point of sale) technologies are still stuck in 1978…to upgrade = $$$ for not much return, well unless your business knows what they are doing.

    Think about how many POS systems you interact with on a daily, weekly, monthly basis…now you understand the undertaking to improve this vast interconnected systems. That over the years have been duct tapped and band aided together with toothpicks and dental floss. My geek friends in IT that implement technologies love that saying. The big mountain the phone and app makers have to climb, is there is a ton of $$$$ in the POS hardware-software industry. How fast would you entrench yourself in the status quo if your company is on the verge of losing millions and possibly billions of dollars and huge percentages of market-share. Big reason the new phone and app makers can move faster than them.

    apple pay     Google-Wallet    square

    Here test this out download the Apple/Android/Square payment apps using NFC and try and use every time you pay for something in a month bet the % will barely reach 1% of all your POS transactions…not stellar. The other thing to keep in mind is these POS technologies are tied to many back-end systems the customer never sees. Such systems like Inventory Management, Shipping and Receiving, Purchase Ordering, and Accounting, and several other systems to run your business. With the POS being the main source of information of what was purchased as well as returned. Image if the Millennium Falcon was run on a Sup’d up Cummins Diesel engine (I know it is a big powerful engine, but I am not a car guy..ask Joel Feder) and you wanted to upgrade to a warp core engine like what is in the USS Enterprise (you see what I did there). The amount work and testing and building and testing and building and testing. Guess what the POS customers are not asking for this, the customers of the POS customers are asking for it (that’s us!). Guess what we “phone pay” users do not purchase to justify the investment on either side of this equation.

    I am glad these phone technologies are pushing the limits, but we are about 5 years away from full integration. So don’t get mad at the Google or Apple they are making the POS technologies to bust out of their status quo. This is hard work! So thank them and try and help both sides as a customer. Provide feedback where you can to improve the overall process, this will go a long way to improve the whole interconnected web of technologies graduating from 1978.

    So yes this can be frustrating and sometimes down right madding. I do think there is hope and I do feel with all the credit card breeches utilizing #Ph2Ps (Phone 2 POS) payment processing could pave the way for less hacking our information. The processing of the transaction can be much more encrypted (making things unreadable by the black hats). So as a consumer and user of all these newer ways of paying for things we have to be accountable and responsible to help if we want to improve it. Lastly just try and see what happens, that is biggest leap forward the whole process can take!

     

     

  2. The Virginia Beach City Public Schools(VBCPS) Beach Bags program is in need of HELP!

    573 Comments
    VBCPS_Parent ConnectionCoutlines Contact: Yolanda Jones-Howell
    Date: 3/20/14 Phone: 757.263.1202
    News Release No. 052 Fax: 757.263.1010
    Email: yolanda.jones-howell@vbschools.com
    Program that provides food for students
    facing empty shelves
    The Virginia Beach City Public Schools(VBCPS) Beach Bags program, which provides food for students on weekends and holiday breaks, is running out of items and needs community help to replenish its shelves.The Beach Bags program began as a stopgap measure to provide meals to elementary-age students who receive free and reduced meals during school hours but often lacked food at home after-school hours. Teachers discreetly place food donated to the Beach Bags program into the backpacks of deserving children who carry the food home. Each week, more than 200 children receive food in their backpacks on Fridays to take home for the weekend. The children are identified for support by the division’s Office of School Social Work.

    In the five years since the Beach Bags program began, more than 25,475 bags of food have been donated, packed and distributed to children who might otherwise go hungry.

    “The critical need for Beach Bags continues to grow. As requests for weekly support increase, we find ourselves unable to meet the demand,” said Eileen Cox, director of the school division’s Office of Community Engagement which oversees the program. “We are dangerously close to having to turn families away with nothing.”

    Cox added that school division funds are not used to purchase food for Beach Bags. Community organizations, individuals and school division employees donate food and money to the program.

    Each Beach Bag contains the following:

    • 2 — individual cereal boxes or bowls (small)
    • 2 — 8 oz. shelf stable milk individual cartons (juice box size)
    • 2 — shelf-stable main course items (ravioli, spaghetti and meatballs, beef stew, chicken and dumplings, tuna/chunk chicken, tuna helper, macaroni and cheese, chunky soups)
    • 2 — 4 oz. or larger fruit cups and/or 100% juice boxes
    • 2 — snack items such as Granola bars, Pop tarts, cereal bars, cheese/peanut butter sandwich crackers, pudding cups, raisins, pretzels and trail mix.

    Individuals and organizations interested in helping the Beach Bags program can obtain more information by contacting the Office of Community Engagement at 757.263.1936.

    VBCPS Beach Bags Program… 
    You can help our community by packing a “Beach Bag” for a beach child!

    Did you know that there are children right here in Virginia Beach who do not have enough to eat? It’s hard to believe, but it’s true. This is especially the case during weekends and school vacations when children cannot take advantage of available school breakfasts and lunches. In addition, the tough economic times we face as a country have created a situation where some families must choose between keeping their home and buying food for their family. Being deprived of food on a regular basis is called “food insecurity.” The U.S. Department of Agriculture defines food insecurity as households that are uncertain of having, or unable to acquire, enough food to meet basic needs of all their members because of insufficient money or other resources.” When the guardian of a child has to choose between food and other necessities, e.g., having electricity shut off because they don’t have enough money, it is an indicator of food insecurity. It is impossible to predict the impact that being deprived of food has on a child’s development, but parents and teachers agree that even short-term hunger has an immediate impact on student alertness, behavior and academic achievement.

    Fortunately, Virginia Beach City Public Schools Parent Connection is addressing this critical need through the Beach Bags program. Beach Bags provides needy students with necessary food items over the weekend. Food is packed by volunteers and distributed to participating schools. The Beach Bags are actually packed in brown paper (or plastic) bags and placed in student backpacks at the end of the day (so they are not embarrassed or stigmatized for having been selected).

    Current funding, however, only allows for distributions to take place every other weekend. We would like very much to expand the program by providing food to identified students every week, adding to the number of students served, and expanding to additional schools.

    Schools and the community can help in the following ways. The Virginia Beach Schools Education Foundation will take tax deductible donations at www.vbef.org. Schools, PTA’s, parents, and community members can also “pack a Beach Bag” by assembling the ten items in the attached list in a paper or plastic (unsealed) bag. Beach Bags can be delivered to School Administration and Parent Connection will make arrangements for pickup and distribution.

    Each Beach Bag Contains the following:

    2 – individual cereal boxes – small, individual sized boxes or bowls

    2 – 8 oz shelf stable milk – individual cartons (juice box sized)

    2 – shelf-stable main course items – ravioli, spaghetti & meatballs, beef stew, chicken & dumplings, tuna/chunk chicken, tuna helper, macaroni & cheese, chunky soups, peanut butter & crackers

    2 – 4 oz or larger fruit cups and/or 100% juice boxes

    2 – snack items

    • Granola bars
    • Pop tarts
    • Cereal bars
    • Cheese / Peanut butter sandwich crackers
    • Pudding cups
    • Raisins
    • Fruit cups
    • Juice boxes (100% juice)
    • Pretzels
    • Trail mix
    • Snack crackers
    • Peanut butter & crackers

    Questions? Please call the Office of Community Engagement at 757.263.1936 or emailjodyl.blaufus@vbschools.com

  3. What your Customer sees when you’re NOT collaborative internally!

    613 Comments

    So I spent some time at a Radisson Hotel at the Waterpark of America this past weekend. Let’s just say the housekeeping and booking process did not live up to the standards I am used to when staying at a nationally recognized chain of hotels. I proceeded to express my views upon checking out on Tuesday August 27th:

    Radisson Tweet

    I did send Dana an email on August 28th, 2013. Now the problem is I am sending an email to a general email box, NOT Dana. So who knows if my email will be read and addressed. Sometimes these tweets are sent to passify us Customers thinking we will not bother doing anything further after venting. Yeah not in my case after the money investment we made in their establishment! What happens next is that I look in my inbox to see the following two emails. The interesting thing is they first want me to come back right away with a discount….did you read my tweet (and if you think I have not gone back after stating something like this your wrong!). Then they ask me how things went and asked me to take time to help them improve…really?

    First email

     

    Then the 2nd email asking how my stay was from of all people the COO! Come on really this is so automated and fake. I understand someone’s name has to be on it, but there has to be better ways to do this. Also you know where this originated from right?! The first thing I did was look him up on all the social networks….YUP you guessed it. No presence what so ever. You are begging for trouble with this, you know that right Radisson and CarlsonRezidor Hotel Group. If he is not going to use it get rid of it. Your customers that value that channel do not value the fake attempt to be apart of it.

    Second Email

    Now Javier does have a good profile on LinkedIn….I say good because all he is doing is gathering connections…but who I am to judge. But if I was in charge of sending out the above emails I would think twice about using this profile on the signature. Because there is so much more He and team could be doing besides this cold, unfriendly, see through it automated email. Trust me lot more positive customer engagement and internal employee collaboration could be happening.

    Javier Linkedin

    If your teams were more collaborative these two emails would NOT have been sent and Dana would’ve taken over as soon as She or He tweeted back to ensure resolution and nothing else adds gas to the fire. Your current automated systems, fragmented and disorganized departments serving your customers can NOT do this today…or can they?

    Offer from the Radisson that was given by the Customer Support Team not the Hotel itself. They never called. Wrong move again shows disconnect between corporate and regional properties. Also if I am a regional hotel operator I want to get as close to my customers as a I can. 6 degrees of circle of influence!

    Radisson Offer

     

    You have HIGHLY educated, passionate, and motivated people that do want to help customers and even better make their experiences exceed expectations. Let them solve problems together for the good of the company not some department goal or objective. Your customers or becoming digitally savvy and this will become a hourly occurrence by all your customers. Hashtags are mainstream NOW. Wait til more people start understanding the power they have as a consumer. You will have to adapt and starting internally is the easiest step. Well maybe not easiest, but it will be the most effective!

     

  4. Change Executors vs NaySayers

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    In running your business, project, or strategy where do you focus:

    1. Time

    2. Energy

    3. Rewards

    4. Attention

    5. Resources

    So this is a fundamental path you and your company are going to need to examine for moving into the next evolution of business.  Will you be accepting mediocrity, status quo, and “well that is just the way we do things here” if dedicating too much of your focus on the NaySayers in these areas…YES!  Business leaders, workers and agents of change really need to start looking at these fundamental activities to get desired outcomes.

    Or will you be focusing the above things on the people and teams that demonstration:

    1. Curiosity

    2. Plan the Work, Work the Plan

    3. Willingness to change

    4. Bring solutions or options to the table

    5. Want to be accountable and responsible for a body of work

     

    By refocusing the attention, energy, and rewards to the bottom list you start getting in return the desired outcomes.  Too many times I see the Naysayers winning in this game and then blown away when the leadership makes demands to have the bottom list. You can only wish in one hand for so long without cultivating and rewarding people and teams for the desired outcomes.

    In my book if you don’t have something  documented, modeled out, or dates and activities planned out you don’t have accountabilities and if you don’t have accountabilities you don’t get a say. Hence Naysay all you want you, I do not understand the words that coming out of your mouth!

     

    This was just swirling in my head past few months. You did notice I gave NaySayers second billing in my title, right?   What do you think?

     

  5. Planting the seed for 2012 Organizational Planning

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    So I have worked at some really large companies here in Minneapolis and have come to realize they move slow towards change, so I decided to plant a seed for planning in 2012. Since planning for 2011 is already in the books!  Try this approach for your BIG reorganization in 2012 (seems like this BIG organization changes .  Because let’s face it at least 50% of the fortune 1,000 companies will do one of this in 2012.  The only problem they have been doing it for 50 years now with similar or worse results.

    1. Survey your employees, shareholders, and customers and ask them this question:

    What is one problem we have?

     

    2. Again survey your employees, shareholders, and customers and ask them this question:

    What would be one thing you would innovate within our company?

     

    Now gather up all this information and pick the Top 5 problems and Top 5 Innovation ideas.  Now the next thing you do will sound absolutely crazy and a lot of work, but that is ok that is the purpose!

    Next post Top 5 Problems List within your company and ask all your employees which one they would like to solve and ask them to put their name next to the problem solving initiative.  That is it.  If the employee has some skills, passion or purpose wanting to solve it they will put their name next to it.

    Next post Top 5 Innovations List within your company and ask all your employees which one they would like to tackle the innovation and ask them to put their name next to the status quo breaker or catalytic mechanism initiative.  That is it.  If the employee has some skills, passion or purpose wanting to innovate they will put their name next to it.

    There you go your top  10 projects for 2012 and the resources and organizational structure to go with it. Yup you have a problem solving organization. The company moves away from the silo’d business structure of Marketing, HR, Customer Service, IT, Legal, Merchandising, Distribution, etc. and builds teams with this eclectic group of skilled people to solve the problem they signed up for!

    Now in these new problem solving departments or project teams you have all the experts, roles, and titles banded together to solve the problem or problems. No duplication of people or roles across silos,  problems get solved,  people are happy they are doing what they want to be doing, problems get solved, cost are reduces,  produce more revenue and profits, and unfortunately you may have to reduce staffing levels, but this may help reduce costs of products or services good for consumers. The reason the last one happens is every silo today have similar problems but duplicate the solution and tools across those silos.  This typically happens more when trying to innovate, but happens in problem solving also!

    End result of this planning is 5 Problem Solving and 5 Innovation Implementing Organizations.  The company is no longer structured around industry specific silos, applications, or skill sets. This is no way to say companies still do not need these skill sets, because companies do.  Companies still need HR, Marketing, Technology, Supply Chain, PR, Communications, Business Operations, Customer Service experts, they just need to be deployed as ecosystems to solve problems or innovate.

    So if you have some leadership authority at your company start suggesting this now and then by 2012 you should be able to execute! What do you think the hurdles will be?  What behavior characteristics are going to be evident when proposing this?  How do you think leadership organizations will form around this idea?

    It would be pretty interesting see this initiative come across your email inbox, intranet or enterprise social business application, hey! Would you participate?

  6. What Social Media ROI looks like with Warners’ Stellian

    4 Comments

    This story has a little bit of a twist on using the social channels to buy a washer and dryer.  There are several elements of interacting online that brought me to Warners’ Stellian’s for purchasing our new washing and dryer.  This example of social media ROI is based purely only conversing with and observing Julie Warner online.  Julie is the Marketing Assistant at Warners’ Stellian Appliance Co. Inc.  The reason I say “online” is I have never met Julie face to face, which is weird because we have many of the same connections here in Minneapolis.  I started following Julie about two years ago, based on her and I being connected to several of the same people in Minneapolis.  One person I would like to thank for introducing us is Katie Schutrop.

    So I observed very great interactions Julie was having for Warners’ Stellian, colleagues, and friends.  I even saw her steal a sale from a competitor because the competitor’s customer was extremely frustrated with them and Julie was there in the same channel to help! Personally using the social channels to actually steal a customer and  close the deal is quite impressive.  Much should be written about how she did this!  This observation sealed the deal for me that when we were in the market for their products and services Warners’ Stellian was going to be on that list.

    In full disclosure,  I did no researching of prices, models, or customer reviews for these products.  I had a pretty good idea of prices ranges of what we should spend, but that is it!  I just knew where we should buy based on researching and knowing a company based on one of it’s employees.  My wife Tara did a lot of the research on price comparisons, customer reviews and model reviews.  So she was the educated consumer on the product being purchased, I was not.  I do believe she had some ideas on where she wanted to go and buy too, but since I was driving (“he who drives takes you in a direction”, yeah I just made that up), I suggested we swing by Warners’ Stellian to see if they could compete based on Tara’s research.  I also explained Warners’ Stellian was local and we should try this route.

    This was my first ever visit to Warners’ Stellian.  Upon walking in you are greeted by a Warners’ Stellian employee that takes your name down so they know you are there and let’s you know if you have any questions or want to speak to a sales person to just let her know and she can find someone for you.  This allows you to walk around the store and not get bombarded by sales folks asking if you need help.  As we looked at the washers and dryers, I asked Tara “So are the prices in line with your research?” Tara said yes and they have the exact models I was looking for.  So right off the bat my research and her research were lining up.

    The next step was to talk through the models we were looking at with a sales person.  She answered all of our questions about price, feature differences, and product history.  We then sat down with the sales person to discuss purchasing and she was awesome! Very personable, helpful, and informative.  She helped us make the right decision about warrenty choices without being “salesy” about it. She even made a call to the delivery drivers to move up the delivery day by 3 days because when she indicated the date for delivery. Tara and I must’ve had the “Oh really? The laundry is really piling up” look on our faces and without hesitation she picked up the phone and got the delivery date moved up.  You can’t teach that customer service, you can hire for it though!

    Taking it the extra mile is a sure sign of empowered employee!  They value every customer that walks through the door.  The Delivery Technicians were friendly, helpful and returned to the house no questions asked when there was a slight problem with the install. This was a another sign of the overall commitment to the customer.  See it is not just your marketing, twitter feed, facebook fan page updates, or billboards you need to worry about making an “impression” that turns into ROI!

    Overall I was extremely happy with the choice I made to take a chance on observing a social media channel, then base a purchase on it.  Believe me this was not a cheap purchase to take a leap of faith on, but I figured the worse thing that could happen was being disappointed.  So this is an example that businesses have to be aware there are probably a lot more customers watching and observing your business more through the people accounts than the logo’d ones.

    Get these people out there and just as prominent as your logo! Now this adds an element of responsibility by your employees being aware of situations like this, but with some good old fashion media training, you will be pleasantly surprised how much this type of awareness adds to the element of success.

    I probably would not have done the same purchase path with a logo’d account.  So think about this in your strategy, planning, and execution when deciding company accounts vs real people accounts in your social accounts landscape.  You may want to measure and quite possibly incent them differently.  Just a thought!

     

    ps. Sorry about the miss spelling in my Gowalla checkin, it won’t happen again!

     


  7. What Social Media ROI looks like with Walser Auto Group

    1 Comment

    Her is part two of what Social Media ROI looks like from a customer.  This story starts about a year and a half ago when I met Andrea Kopfmann via twitter.  I met Andrea via a couple tweets here and there from other people I know via this channel.  Over this past year I’ve had the pleasure of getting to know Andrea both on and offline!  This personal\professional relationship set in motion expanding into doing actual business with Walser.

    I was in need of  new tires for the Excursion and I wanted to apply the Bona Bros model to this business transaction too! In a couple of conversations on twitter (forgot to screen shot those, sorry!) I mentioned I needed to get new tires for my Ford Excursion. Which is not a cheap!

    Right away Andrea mentioned that Walser Auto Group had a deal going on buy 3 tires and get the 4th one free (first thought “hot damn” that is a good deal).  I started making plans to make an appointment to get my new tires.  Now the actual process took about four months to complete, but Andrea stuck with me the whole way.  She DM’d me the information of the nearest dealership to my house, which happened to be Hopkins Walser Dodge Chrysler Jeep at the time I would be scheduling. She also looked up my city (not creepy because Andrea and I know each other!) and gave me a google map including directions. She also gave me the name and number of the Service Manager at the dealership!  Information on a silver platter treatment was awesome!

    When I eventually got the appointment scheduled I was closer to the Walser Buick GMC dealership in Bloomington, MN. This location also happened to be next to where Andrea Kopfmann is the Director of the Walser Foundation.

    Since the Walser Buick GMC is right up the street from my current contract,  Andrea was kind enough to come pick me up and drive me back to the the dealership, because by the time my vehicle was done I was out of their normal curtiousity shuttle service that is provided by Walser (hopefully I did not set a precedent for you Andrea!).  This is where people relationships trump business hours and makes for long lasting impression of the brand based on the person and not the fancy designed logo on the outside of the building.

    I will definitely return to Walser for my tire needs in the future (Customer Retention).  I will also keep them on the radar for other vehicle needs (Customer Development).  So in the course of doing one transaction based on one of their employees reaching out as themselves and getting to know a customer they sold 4 tires and gained a customer for future revenue and it costed a lot less than trying to get new customers through other activities TV, billboards, inserts in newspapers, and banner ads.

    This example is yet another reason to let your employees shine for you where ever and whenever they can and it produces actual social media ROI.  First, you have to have foster a culture of empowerment (trust me 98% will succeed for you).  Second, start looking at the collective power of all your human accounts versus your logo’d accounts. Last, make sure your business is tying these real world social conversations of your people to bottom line business financials where possible.

    Thank You Andrea for everything! Thank you Walser for empowering your employees to allow for these channels to development customers for the long term!

  8. What Social Media ROI looks like with Bona Bros

    6 Comments

    So many folks struggle with the concept of “How do you actually get ROI from all this stuff on the twitters?”  Well I decided to show and explain how this looks like IRL (In Real Life).  So this story starts about a 2 years ago.  I have met many people, yes people not logos or brands, people.  By meeting these people I get the opportunity to be introduced to the companies they work for and with. Through these people I get to know the brands, then decide whether I like the products and or services their company provides.

    So the first story started when starts when I bought my 2004 Ford Excursion last year.  I was looking for a reputable auto mechanic and like I normally do, sent out a tweet asking for recommendations and that is when Adria Richards recommended Bona Bros!  I had known Adria via twitter for a about a year prior to this recommendation and highly respected Adria and her work so I entertained the recommendation.  Adria did disclose she was currently working with Bona Bros with there website and social profiles (she still manages the technical side of their website).  This strengthened the recommendation, because I know Adria is very particular about the Clients she does work for.  So I brought my Excursion there for that complete service overhaul when you buy a new used vehicle.

    I am so glad Adria recommended John, Matt, Jacque, and John Jr. of Bona Bros.  These people are absolutely top notch with the service, repair recommendations, honesty, and all around human touch they apply to their business.  This sold me on them for all my service needs for my Urban Assault Vehicle (#uav – now you know what this hashtag stands for).

    During my 1st visit Matt indicated I may need a new ball joint in another 20-25,000 miles.  This assessment was spot on and why I brought it back to them for the repair.  Once again I was throughly impressed by the staff at Bona Bros about their attention to detail and explanations of some key repairs that will be upcoming.  This latest visit to get the ball joint repaired Matt indicated I may want to have the u-joint repaired on the drive shaft, but it was up to me.  Well let’s just say I did not listen which brings me to the series of tweets that happened while I was there the second time.

    So this is what a simple request for a recommendation can turn into on social media channels.  So I encourage all businesses in the social channels to be on the look out for these small opportunities to make big impressions for the ever coveted return on investment.  Many of your customers are not all that impressed with your BIG marketing campaigns, but your customers do appreciate when your people help them on a small scale!  This is the difference maker social can do for small and medium sized businesses to get above the noise.

    This is the first of three posts I will be doing on what Social Media ROI looks like in the real world.  The next two posts will be about  Walser Auto Group and Warners Stellian. These are all based on real life engagements and purchases.  In full disclosure nothing and I repeat nothing was done by these brands except having good business people and good businesses.

    On a side note this interaction also included me encouraging Jacque Bona of all things to buy the book written by Olivier Blanchard called Social Media ROI, which I have not decided if that is irony or good business through social business channels…..

  9. Join me at #ungeeked Chicago May 12th-14th & #RoastBrogan

    Comments Off on Join me at #ungeeked Chicago May 12th-14th & #RoastBrogan

    You should attend unGeeked if you are responsible for developing or managing your company, organization or client’s social media, marketing, branding, advertising, on-line community, customer service, or recruiting campaigns.

    • Branding, Marketing and PR VPs, Directors and Managers
    • CEOs, CMOs, and VPs of mid to large companies
    • Not-for-Profit Organizations – Cause Marketing Professionals
    • Recruiters, HR and Legal Professionals
    • Community Managers, Social Media Managers
    • Customer Service, Sales and Advertising VPs, Directors and Managers

    ungeeked_pointing

    The format is “open discussion” The topics focus on enhancing, positioning and leveraging both the internal and external brand. Power Points are strongly discouraged and instead, on-going and intimate discussions among Discussion Leaders (speakers), regional leaders and attendees are encouraged.

    chicago speakers

    Who is speaking at unGeeked?
    Spike Jones, Jason Falls, Barry Moltz, Heather Taylor, Anita Campbell, Olivier Blanchard, Hajj Flemings, Lou Hoffman, Chris Heuer, Amanda Hite and Jeff Willinger and more.

     

    Full list of  Discussion Leaders (speakers)

    Click to see list of Discussion Leaders

     

    Scheduled Discussion Topics

    Click to view Discussion Topics/Schedule

     

    Registrations include one admission to

    Celebrity Charity Roast honoring Chris Brogan

    #RoastBrogan on twitter

     

    brogan

     

    Hostmaster: Jason Falls

    When: May 11th, 2011Time: 5:30PM – 9PM –  Honors/Roast begins:6PM 

     

    Roasting Panel: C.C.Chapman,  Dave Murray,  Jason Falls,  Liz Strauss and Troy Janisch

    Join Chris Brogan and family, while his friends deliver comedic insults, banter, tongue-in-cheek criticism and outlandish stories along with heartwarming tributes to honor one of our most recognized social media thought leaders, while supporting the charity SitStayRead.

     

    Roast and Auction to benefit Chicago Charity SitStayRead Literacy Program. Items for auction:

    • One lifetime membership to Exploring Social Media (valued at $300 per year) – from Social Media Explorer
    • Two certificates each entitling the bearer to a 6 bottle in-home wine tasting for up to 14 people with private wine adviser for 2 hours (valued at $350 each) – from Wines For Humanity
    • Two Chris Brogan T-Shirts from Mom Pop Pow

     

    thebrandbuilder

    Newest author, Olivier Blanchard is on the forefront of spearheading theSocial Media ROI initiative.
    A copy of Social Media ROI is included with 3-day Registrations.

    Click here to Register for unGeeked Chicago

     

    SAVE When you RSVP before 4/30/2011

     

     

    Sponsors

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