I started a new thing in 2014, pick a word and try an live by it in all facets of your life. So I picked OPTIMISM. I put everything through that lens and wow what a difference it made.
My 2014 definitely had it’s fair share of ups and downs. Taking a look back on these photos their were far MORE UPS! Additionally, I think with my word “OPTIMISM” I took the downs and quickly shifted my mindset to an up. After doing this for a year now, I do believe mindset really helps shape the way we see the world. Even when the world seems to be serving up shit sandwiches, mind set really helps a person always see the positive side, the silver lining, the hope, and most importantly the optimism to move forward with hope.
So I am working what my word for 2015 will be. I am leaning more towards a positive action oriented word for 2015. Leave a comment if you would like to give me a suggestion. Wishing everyone a happy and safe new year’s eve!
More importantly be the most positive person you can be in 2015. You will be surprised when you look back on 2015 and into 2016 what a difference that will make.
Comments Off on Hey 1978 POS welcome to 2014, we’ve been waiting for you!
Everyone knows why phone payment apps don’t work right as well as they should by now, right? Believe me it is not the lack of trying by the phone hardware, software, and operating system producers. The majority of POS (point of sale) technologies are still stuck in 1978…to upgrade = $$$ for not much return, well unless your business knows what they are doing.
Think about how many POS systems you interact with on a daily, weekly, monthly basis…now you understand the undertaking to improve this vast interconnected systems. That over the years have been duct tapped and band aided together with toothpicks and dental floss. My geek friends in IT that implement technologies love that saying. The big mountain the phone and app makers have to climb, is there is a ton of $$$$ in the POS hardware-software industry. How fast would you entrench yourself in the status quo if your company is on the verge of losing millions and possibly billions of dollars and huge percentages of market-share. Big reason the new phone and app makers can move faster than them.
Here test this out download the Apple/Android/Square payment apps using NFC and try and use every time you pay for something in a month bet the % will barely reach 1% of all your POS transactions…not stellar. The other thing to keep in mind is these POS technologies are tied to many back-end systems the customer never sees. Such systems like Inventory Management, Shipping and Receiving, Purchase Ordering, and Accounting, and several other systems to run your business. With the POS being the main source of information of what was purchased as well as returned. Image if the Millennium Falcon was run on a Sup’d up Cummins Diesel engine (I know it is a big powerful engine, but I am not a car guy..ask Joel Feder) and you wanted to upgrade to a warp core engine like what is in the USS Enterprise (you see what I did there). The amount work and testing and building and testing and building and testing. Guess what the POS customers are not asking for this, the customers of the POS customers are asking for it (that’s us!). Guess what we “phone pay” users do not purchase to justify the investment on either side of this equation.
I am glad these phone technologies are pushing the limits, but we are about 5 years away from full integration. So don’t get mad at the Google or Apple they are making the POS technologies to bust out of their status quo. This is hard work! So thank them and try and help both sides as a customer. Provide feedback where you can to improve the overall process, this will go a long way to improve the whole interconnected web of technologies graduating from 1978.
So yes this can be frustrating and sometimes down right madding. I do think there is hope and I do feel with all the credit card breeches utilizing #Ph2Ps (Phone 2 POS) payment processing could pave the way for less hacking our information. The processing of the transaction can be much more encrypted (making things unreadable by the black hats). So as a consumer and user of all these newer ways of paying for things we have to be accountable and responsible to help if we want to improve it. Lastly just try and see what happens, that is biggest leap forward the whole process can take!
I understand standard of living is regional and even statewide, but when one state is 2.9% to 9.9% lower than another state and you put job postings out to pay 45% less you WILL NOT attract senior level great talent to your state! If you don’t believe me here is a recent job posting I received. Believe me this is not the first time this has happened. I was shocked when I moved to Norfolk-Virginia Beach two years ago. And after two years I have not seen any improvements. This is a problem we need to solve, asap!
Take this position for instance.
Project Manager – Agile experience
12-18 month contract opportunity in Norfolk, VA. If interested, please reply with an updated resume and I will follow up to discuss.
I need an experienced IT Project Manager for our Client in the financial services and banking industry. This includes the management of IT development, technology or non-technology efforts that have limited to moderate complexity. Candidate will work within a group of related software applications that provide a defined scope of functionality used to support business activities. Many of the platforms are Agile or have incorporated some Agile best practices. The PM leads the local effort and when it is completed then moves on to another platform to work on another local delivery effort. Candidate must have proven experience leading IT development or IT technology projects, a working knowledge of the IT development life cycle, proven ability to lead a team to desired outcome and establish working relationships with fellow team members, exposure to Agile methodology, familiarity with Clarity or similar project portfolio management tool, and proven ability to lead team matrixed from different internal groups.
This is a pretty senior level job (at least in the job posting). Yet they are paying junior level contracting rates. Here is an example based on personal experience; Minneapolis-St.Paul to the Norfolk-Virginia Beach has a 2.9% to 9.9% differential in standard of living. Norfolk-Virginia Beach is 2.9% to 9.9% less to live in than Minneapolis-St.Paul.
So I would expect 2.9 t0 9.9% (depending on living and working) less in contracting rates for senior level positions, a contractor here should be getting $90.00/hour all inclusive. As you can see this position is 45% less based on the contractor getting $50.00/hour. Now we all know the contractor is getting billed out at around $100 to $125.00 (I get that contracting firms are not a non-profit). This contract gig in Minneapolis-St.Paul would be at least $125 at the low end and $135 at the top end to the contractor, which is more inline with the 2.9%-9.9% difference.
Norfolk-Virginia Beach region is NOT going to attract top talent or even move top talent around (cross-pollination of talent is good for a region too) like we want and desire to happen. As a region if we don’t start paying to get talent, we will not get them, period! Wanting Maybach type talent and paying Plymouth Sundance prices will not get the job done! Ask company management, recruiters, and or human resource professionals in this area see what they say. Bet their first statement will be “We cannot attract talent at the wages this region has set within their budgets!” This is a top down and a bottom up solution driven problem.
What do you think region needs to do to rectify this problem?
If we don’t solve how will this affect this regions growth potential?
So I have never done a wrap up of a year post before, but I thought back on 2011 and actually wanted to write it down! So here goes, this is what happened to me in 2011 and hoping 2012 is just as exciting…it may be hard to top!
1. I worked at 3 different companies and worked for 4 different companies. Ok let me explain:
After 16 years of living in Minnesota the Privette family decided to pick up our roots and head south! My wife Tara got a huge career opportunity,so we decided as a family to take off on this adventure. This has turned out to be one of the best decisions we have made in a long time! Upon moving here within a month the Great Dismal Swap started on fire and burned for 3 months, an earthquake happened while I was having lunch with Joe Ruiz in Richmond, VA and finally we got to experience our first hurricane called Irene. I hope Virginians did not attribute this to the Privette family arriving to Virginia! Luckily it has been quite quiet since August.
Joey Me Jace 1st Picture in VA July 2011
First Day of School VA
Norfolk Tides Game
Norfolk Tides Game
3. Got an opportunity to publicly speak at 2 venues!
I have always wanted to publicly speak and I finally got my opportunity to do so at 2 venues this year. The first one was at #Ungeeked Chicago. I had been following this venue since the beginning and wanted to get on the docket at one close to Minnesota. That turned out to be in Chicago (sort of a homecoming for me, which added to the excitement of going) and decided to submit a topic and by golly I got selected. At first this was supposed to be a mini-session, but when another speaker bowed out at the last minute, I was given an opportunity to speak in a larger session! This was such an awesome experience. I was able to bring in a different perspective about how a business analyst or a good technology project manager offers the marketing, HR, marketing, and social technology organizations a resource they might not have considered in the past, to successfully implement and manage their technology landscape.
4. The people I had an opportunity to meet #IRL (in real life)
Probably the most exciting part of 2011 was the people I finally had an opportunity to meet this year! Here is the list of folks I got to meet and have some great conversations with. Thank you for making time to meet!!!!
ps: If I missed you on this list please drop me a comment & I will update. I can update it’s my blog after-all!
5. Participated in my 1st startup weekend here in VA!
One the first people I met when moving to Virginia Beach, VA was Zack Miller of We Are Titans. While chatting over coffee he mentioned he was bringing the first ever StartUp weekend to Norfolk. I had always wanted to participate in an event like this, so I signed up. Little did I know I was going to be working on a project team vying for a potential to receive $20,000 startup money to make the app become a reality! Our team did not win, but the experience was an overwhelming success in my book. So much so, I have volunteered to help plan, organize and make the next one even bigger!
StartNorfolk Nov 2011
StartNorfolk Nov 2011
StartNorfolk Nov 2011
StartNorfolk Nov 2011
6. For the past year got the opportunity to help out the Buyosphere.com team
Back in January 2011 Tara Hunt of Buyosphere asked if anyone in the community wanted to help out and dedicate some time to testing, using, and providing feedback to the beta version of Buyosphere.com (back then it was Shwowp.com). I jumped at the opportunity to be on the ground floor of what I think has huge potential in the buying experience space and #VRM (Vendor Relationship Management) space. Over the past year I have used the product, tested releases and provided feedback this past year. It has been a wonderful experience to truly help some really fantastic entreprenuers in the technology space. Thank Tara Hunt, Jerome Paradis, and Cassandra Girard for the opportunity to get to know you and help out!
7. Got an acknowledge in a Book…uh me? Really?
Yes really! I had no idea my good friend Olivier Blanchard gave me an acknowledgement in his book until I got the book. Someone sorta tipped me off before my copy arrived (you know who you are…), so I was on the lookout. To be acknowledged by someone I respect and consider a virtual mentor was pretty darn cool in my book. I opened it up and started reading and sure enough! If you would like more information on this book, just click the image. I HIGHLY recommend this book any person or company heading into, already in, or wanting to evolve their social business.
Social Media ROI by Olivier Blanchard Acknowledgement
So here is to hoping 2012 is as fun filled, adventurous and exciting! I set the bar pretty high for myself in 2011, which I don’t mind trying to climb over in 2012! I wish everyone the best of luck in 2012. Have an idea pursue it, have a bucket list cross some stuff off, want to try something different try it, lose weight, quit smoking, meet new folks, start a hobby, etc, etc etc…the only person stopping you is YOU. Found this out first hand in 2011!
So I was reviewing my google analytics, yup bad boy livin on the edge! I was in there last week asking the ever present question “How are my blog posts doing across the intertubes?” One thing was glaringly obvious having someone ReTweet your blog post that has MAJOR influence on and offline will attract people to your site. Now I am not saying you blog to have people with high online influence ReTweet or Share your posts across the internet. What I am saying is if you are blogging you need to be plugged into the social dynamics of what happens online when this does happen!
So here is an example. I wrote a post about hiring a Business Analyst on the marketing team was blasphemyand it caught the attention of someone that is highly influential online and someone I highly respect. This post was done on July 2010 and based on the actions taken by this person remains high on my pageviews list. The reason I use this as an example, is because it is the only post that has been sent through the intertubes by someone with some major online influence:
Blog Post Influence
Just to prove that this person has influence I screen grabbed this person’s Klout score:
Klout Score of Person RT's the above Blog Post
The reason I wanted to make this post is to give people something to think about when putting their content, ideas, discussions and they choose to ignore, not be aware of or bad mouth the current set of measurement tools. Are these measurement tools the end all be all, No. Are they the most accurate, No. But you have to pay attention when actual results happen! Was I happy that this post got picked up and RT’d, Shoosh Yeah! I would be lying if I said No, sorry I like the oxytocin, we all do (no not that one this one)! Has it resulted in the goal I had set out with when I started blogging (I still don’t consider myself a “blogger”) at this point no, but this has potentially helped, time will tell. So I suggest take a few minutes and review your google analytics and see what action correlated to your highest pageviews. A second suggestion is to use annotations to when you make blog posts, this makes for easier review later. You can also use it to leave some notes about actions that were taken that increased traffic tweets, RT’s, @replies, comments, status updates, etc.
Peer Index of RT'er
Are you running a corporate blog within your online strategy? Turn the business folks loose into google analytics, seriously!!!!! They will be a huge asset in the analysis of online activity captured in your google analytics. Give the business folks the opportunity to play around with the results from the actions they are taking (hopefully you have the business folks helping you blog, not just your community manager or social media manager) and this will further show some non-financial activities lead to true financial activities like sales, customer retention, reduced attrition rates, customer development, cost reductions in spend, etc.
On a side note this blog post was picked up organically. I wrote it, tweeted it and it was read and RT’d by this person with no DM, email, or @reply to help out. To me this proves you put out good content, people will share without being asked or paid to do so.
So I bet you are asking yourself “what the hell does cross pollinating verticals mean you crazy crazy person you?” I am going to explain how it came about and why it has become part of my idea to strategy to planning to action taking mantra. Ok it did start out from a little snark and sass to address some of things I was seeing at conferences (mainly live feeds across the interwebs) and one off sessions with organizations across the web also.
Because my day job is somewhat, well actually totally not related to social media, marketing, advertising, recruiting, communication or external customer service. I take advantage of being connected to so many wonderful people that tweet out conference #hashtags, send livefeed links on their twitter, facebook, eventbrite, meetup and linkedin social feeds to get to some great information.
I started to notice in presentations and presenters language many many many big words being used to explain very simple everyday actions. The word honest turned into trustworthy, be yourself turned into authenticity, people turned into human capital, and the best open turned into transparency. I do believe people sometimes think if they use big words they are more credible, believable, and intelligence. I will agree it does show intelligence, but in a book smart way and not in a real world, street smart way. So having a little moment of rebellion I figured if I want to be consider a thought leader I better start putting some big words in my arsenal.
I know I know very 5th grade, but I thought let’s go with this and see where it goes. So I was at lunch with a couple of people (probably at The Newsroom) out came “Cross Pollinating Verticals” during a conversation. Of course I got the “What the hell does that mean?”, so I began explaining my perspective of what I was observing in presentations and conversations. Cross Pollinating Verticals is really the basic action of talking, asking, or meeting with people that are not in your organizational, professional, or skill set vertical. I do believe this also clearly articulates how I view my networking and professional development. I do believe if this path was explored more and more by people, it could start creating the systemic market and people changes we need for the future (sorry no data just a gut feel).
It seems that we spend too much time in our own industries and skill set or title. This is not bad thing, because yes you need to keep up on the trends, people, topics, regulations, legislation, technologies, and processes. The only drawback, focusing on your industry, you are only talking and interacting with people that agree or often have the same point of view as you. Now with the explosion of the social platforms you have complete access to information, people, and technologies to other people’s industries! The beauty of majority of people from every industry continually sharing publicly anyone can share in the conversation. This will only lead to enrich and enhance the conversation because you are getting it from the audience of your industry.
For example I follow many recruiters and human resource people on twitter. Many of the conversations are between people within the recruiter and human resource industry, which leads to many agreements and very little diversification of points of view. Well enter a non-recruiter or non-human resource industry person, me. I am their audience, I am the people they are trying to help, I am the people they are gently trying to manage, I am a person they should hear from…..right? This is unadulterated access to their constituency, right? That is what every industry that has an audience wants!
You can ask questions, have conversations, and beta new ideas, that is of course if they are interacting with their audience. I just used Recruiter and Human Resource vertical as an example, I jump into many verticals marketing, PR, communications, etc. I even have followed a twitter chat for Student Affairs for colleges and universities! So I encourage people while networking, viewing people to follow, having conversations, and posing questions look for people not within your industry, professional, or skill set vertical to really enhance your conversations, points of view, and “third box over” type thinking. Being that I love finding people not like myself, it has led to finding some real and enriching conversations about problems to be solved.
So next time when you are looking to follow a person, a conf hashtag, send request to someone on linkedin, or post a comment on a blog do it outside your designated vertical and see what happens! What would be even better if you came back and drop a note on this post to show others real world examples of this! That would mean you Cross Pollinated a Vertical!
Comments Off on “My Boss Is an Idiot” post in Social Media
So I have been reading a lot of articles about people expressing discontent for their direct manager, supervisor, boss or boss’ boss across the social landscape. These articles also chronicle the backlash that ensues from the companies towards these people. I see both sides of this argument! The question I have is post a reflection of the person that says it or the person they are directing the post at?
I am not going to be wishy-washy on my perspective. I read and feel this is a reflection on the “manger” being called an “Idiot”. Yes I do take into account that 10% of the workforce does take up 90% of time with no real value (another post). So that means 90% of the employees are trying to make progress, add value, and truly execute at their highest potential for their company.
For me it is my simple logic good, great, or inspirational leaders or managers (there is a difference) don’t get publicly scrutinized they are held up and interviewed or asked to do speaking engagements. When you are producing good workers, good working environment, and inspiring people you typically are not being a called an idiot in public (exception all people have their trolls).
Which brings me to my question: “Which is worse for the company the one person that calls his or her boss an “idiot” or the boss that could be managing 25 or more people in said company?”
Potentially you have a manager or leader with 25 people not executing to their fullest potential, 25 people lacking inspiration to do good work, and or 25 people not delivering to full capacity for their return on salary. This is “manager” is costing the company way more money than someone posting “My boss is an idiot” on a social platform. Not to mention it is quite expense to fire someone these days.
So how did you answer that question? If you answered the guy or gal that posted it…..ummm you can stop reading at this point or you can read further and accept a challenge. Your choice.
So next time if you are the person monitoring their employees and brand across the social platforms, you may want to come back behind the firewall and investigate the one being called the “idiot”. Really dig into what negative return on investment this manager or leader is providing towards your company. If you take it a step further, you may find your next inspirational leader or manager from the person that posted it (in most cases it takes a lot of courage and bravery to take this step). The other benefit of the investigation (with all like police dramas right?):
1. Finding better ways to engage your employees.
2. Discovering employees may not be in right seat on the bus (this is ok internal talent movements are cheaper)
3. Finding new challenges for both individuals that benefit them as well as the company.
These are all great opportunities to bring engagement and relationship building inside your company to a whole new level. This public information is a chance to engage in different ways than we have done so in the past. Seize the opportunity and move the needle for your company. We will really start to move closer to full employee engagement within your companies. If companies stop chalking everything up to disgruntled employees get rid of them, there are some real opportunities on both sides to learn and grow together. This is definitely not the easiest or smoothest of paths, but the payoff could potentially be huge for the employee and the company.
I would really like people to weigh in on this one! I want to know if I am way off. If I am TELL ME! I like learning through discussion!
Comment Lines are open and ready to assist you! Oh and it is free!