“My Boss Is an Idiot” post in Social Media

So I have been reading a lot of articles about people expressing discontent for their direct manager, supervisor, boss or boss’ boss across the social landscape. These articles also chronicle the backlash that ensues from the companies towards these people. I see both sides of this argument! The question I have is post a reflection of the person that says it or the person they are directing the post at?

I am not going to be wishy-washy on my perspective. I read and feel this is a reflection on the “manger” being called an “Idiot”. Yes I do take into account that 10% of the workforce does take up 90% of time with no real value (another post). So that means 90% of the employees are trying to make progress, add value, and truly execute at their highest potential for their company.

For me it is my simple logic good, great, or inspirational leaders or managers (there is a difference) don’t get publicly scrutinized they are held up and interviewed or asked to do speaking engagements. When you are producing good workers, good working environment, and inspiring people you typically are not being a called an idiot in public (exception all people have their trolls).

Which brings me to my question: “Which is worse for the company the one person that calls his or her boss an “idiot” or the boss that could be managing 25 or more people in said company?”

Potentially you have a manager or leader with 25 people not executing to their fullest potential, 25 people lacking inspiration to do good work, and or 25 people not delivering to full capacity for their return on salary. This is “manager” is costing the company way more money than someone posting “My boss is an idiot” on a social platform. Not to mention it is quite expense to fire someone these days.

So how did you answer that question? If you answered the guy or gal that posted it…..ummm you can stop reading at this point or you can read further and accept a challenge. Your choice.

So next time if you are the person monitoring their employees and brand across the social platforms, you may want to come back behind the firewall and investigate the one being called the “idiot”. Really dig into what negative return on investment this manager or leader is providing towards your company. If you take it a step further, you may find your next inspirational leader or manager from the person that posted it (in most cases it takes a lot of courage and bravery to take this step). The other benefit of the investigation (with all like police dramas right?):

1. Finding better ways to engage your employees.
2. Discovering employees may not be in right seat on the bus (this is ok internal talent movements are cheaper)
3. Finding new challenges for both individuals that benefit them as well as the company.

These are all great opportunities to bring engagement and relationship building inside your company to a whole new level. This public information is a chance to engage in different ways than we have done so in the past. Seize the opportunity and move the needle for your company. We will really start to move closer to full employee engagement within your companies. If companies stop chalking everything up to disgruntled employees get rid of them, there are some real opportunities on both sides to learn and grow together. This is definitely not the easiest or smoothest of paths, but the payoff could potentially be huge for the employee and the company.

I would really like people to weigh in on this one! I want to know if I am way off. If I am TELL ME! I like learning through discussion!

Comment Lines are open and ready to assist you! Oh and it is free!

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What does the C-Suite and other Senior Leaders value about a Business Analyst

Being that the Business Analysis discipline and role is becoming more standardized and consistent with the IIBA (International Institute of Business Analysis), BABOK (Business Analysis Body of Knowledge®) and a Certification called the CBAP (Certified Business Analysis Professional™). What do senior executives and leadership feel about this discipline and role?   There is no right or wrong answers just starting a dialogue to find out the views and opinions that are out there within the Social Platforms community.

Would also like to know how Business Analysts can play a vital role in the era of companies moving towards Social Business Architecture, Enterprise 2.0, Social Media, and Social Technology Platforms.

I obviously have my biased opinions and views on the subject, but would really like to know other views.  Especially from the people that make strategic decisions about an organization.   They ultimately sign off on spending money on this discipline. I would love to get a cross section of senior leaders from the C-Suite to the Rank and File (which is where I am at on the ladder) to weigh in on this often overlooked or generalized role in most companies (believe me I have worked at many).

The one main stereotype I am trying to break most of all is “Well anyone can be a BA, so just give them the title” Additionally, I am always interested in new ideas.


Social Networking Tips from a Regular Guy

This will be an ongoing list of networking tips from a regular guy making his way through this wacky wacky world of reality and social networking. Hope you enjoy and please comment and let me know what you think:

Networking Tip #1: Just ask people to meet once you establish a good foundation. Don’t be afraid many people want to meet face to face!  Jokingly I told people a while back I had a 98% success rate on my asking, but went back and looked at numbers and yes since Jan 2010 I have met with 67 people face to face many asks on my part.  Only one in a round about way turned me down.  Not bad hey.

Networking Tip #2: Be yourself when meeting with experienced professionals. they want to know the whole you. Don’t let titles scare you!

Networking Tip #3: If I ask I pay or if this is the first time me and this individual have met.  Additionally,  if the meeting goes well you will get a second meeting!  We are a pretty “keep it socially equal” type society which is awesome to social networking.  The “Hey I owe you lunch or coffee” subject is awesome from my perspective.

Networking Tip #4: Build a connection hub for yourself and own your online presence!  Where your at is mine.  All my other profiles point back to this one and I point this to my most prominent digital landscape.  This way people can explore everything about me, but they get the 3D personality in real life

Networking Tip #5: Set up Google Alerts for your email addresses and name to be notified when it is used online.

Networking Tip #6: Use Twitter to connect with really interesting, action oriented, passionate people.  Even better if you do not know them. Start a conversation and engage to build that relationship.  I find this community has the lowest barrier to connect and start a conversation, which is key when finding people from your industry vertical or not.

Networking Tip #7: In the course of meeting someone live or online (encourage both as a strategy) they offer up a name you should talk with or meet, politely ask for an introduction.  When this social capital exchange happens, good indicator it is going well or it did go well!

Networking Tip #8: Call people when you have not connected in a while. Call them for no reason at all. Facebook.com has a darn nice Phonebook (you should go check it out).  Maybe call to line up schedules for that first meet up.  Personally I have been doing more of this especially with DM’s on twitter or @replies with questions.

Networking Tip #9: Put some time into profile Bio within all your accounts you have established. This is your 30sec commercial for yourself. It also helps people know who you are.  Make sure to follow have the link back to #4.

Networking Tip #10: Organize your Facebook contacts into groups that make sense to you. This makes for targeted communications fast. If you have not started start today and keep up while you add new contacts.

Networking Tip #11: Find the Fan Pages you are passionate about and invite others to join these fan pages.  It is right under the logo on the Fan Page.  This creates the “Like” in the News Feed and people start making connections this way.

Networking Tip #12: Use your Lists for organizing your signal on twitter!  Especially useful on a mobile app to be able to go to a certain list and scroll and scan the information to engage and make connections with.

Networking Tip #13: There are plenty of events to go to in any town, start going to them!  Regardless of membership or being in your industry.  When you sign up for these events tell everyone you are going.  Then when at an event meet at least 2 new people.  I know this sounds corny, but if you talk to the same people online as well as offline, I feel you are missing out.

Networking Tip #14: My last tip and this one I think is the best one and love doing this all the time.  When you see two, three or even four people you know that don’t know each other and should (of course insert biased opinion here) introduce them!  Or if people want to meet some one you know you use the reverse of #7.  I personally do this all the time and for me it feels good to connect people!

So I hope this helps it you were wondering how to make the book you just read become reality.  My best advice for social networking is that it is an on going experiment.  Being curious, wanting to connect, wanting to learn, wanting to create, wanting to improve and wanting help will be key behaviors to an on going successful experiment within social networking.

Oh and one final thought “Go forth and Cross Pollinate those Verticals” – @keithprivette

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The Adventures of Captain Client and Vendorman

As you can tell by the title I am going to take the approach of citing observations and readings about the landscape of the Client Vendor relationship dynamic and how it should function like a good Superhero combo not Hero vs. Arch Enemy.  Over the years I have been on both sides of the equation of this relationship and seen some pretty jaw dropping and eye popping relationship building interactions.  These situations usually end the same way, Clients dislike the Vendor and the Vendor thinks the Client doesn’t get it.

 

The general dynamics of the current behavior of most business to business (B2B)  relationships fall into a similar pattern of interaction.  The interaction goes a little like this: The Client wants everything for Free and The Vendor wants to charge top dollar for every product and service. Does this sound pretty close to the 60-70% of the current relationship.  Inherently this relationship is doomed to fail. There has to be a better way right, there is!

I think social media and the emergence of the social business design will start to help this B2B relationship to start functioning like the great super hero combos of history.  Clients and Vendors can really collaborate and develop strong partnerships in the public view, then together start helping consumers by their great superhero collaborations!  The Client and Vendor start to have a greater appreciation for where they compliment each other.  Where they are both going for 5 years.  If the realtionship would start off talking about planning and what can we solve or create instead of atribition, we can move into healither more socially and financially successful partnerships for each business and the consumers they serve.

 

Now with social media\technologies\business design there is so much to gain from being transparent and honest in public, that the behind the scenes collaboration will be so much better. Then the consumers start trusting two companies they might not had even thought were partnering on things!  Now this does come with several layers of complexity, huge behavioral shifts, and open constructive communication, but I think there are huge opportunities for the B2B landscape to produce some really cool and innovative products and services.  Businesses will have the ability to expand and contract based on higher level of need around design, innovation, and consumer advocacy.

 

These “collaborative” relationships can really help each side focus on their core business and have the confidence that their counterparts are in the game with them.  One area I see more and more examples of these great Client Vendor partnerships being executed well are in the SaaS, PaaS, and IaaS spaces.  I think one of the main reasons is operating in the Cloud is a completely different way of collaborating than build, install, or staff augmentation when dealing with a Vendor that provides these products and services.  Plus additionally I see this same mantra being carried into the app market for most mobile carriers.  Clients and Vendors are starting to understand the complimentary approach to each other not the competitive approach.

So if  [Your Company] is Robin who is your Batman, if  [Your Company] is Superman who is your Spiderman (they teamed up a couple of times) If we are Captain America who is our Green Lantern……even Spiderman and a Ninja Turtle

 

Let me know what you think will make these relationships get better.  What can we do on the Client side to shift our thinking?, what types of Vendor behaviors should we be looking for?

The Business Analyst 3.0 Model

Yes the Business Analyst (BA) role is changing rapidly right before our eyes.  That is why I have reclassified myself as a Business Analyst 3.0.  I think BA’s really need to educate themselves on all the social technologies and software as a service models both from a external perspective and internal perspective.

We will be called upon to integrate and implement these two worlds both from processes and functions seamlessly!  For the first time in technology history we as consumers and employees have better access to technology than our employers.

We as Business Analysts better learn how our skills can help the business and technology groups converge on these platforms for quicker, more robust, and often ever changing technologies that can keep pace with the ever changing business environment.

Expect the ever looming skill that needs to be there is curiosity and willingness to collaborate with all kinds of disciplines.  This challenge I think faces all disciplines but ours in particular because we need to make all the disciplines and information work together (biased perspective I know).  Soft skills of finding new people to interact with outside the typical corporate industries is where our learning and evolution as Business Analyst 3.0 needs to take place.

For example check me out on twitter and the people that are following and interacting with me…..it is for the most part an eclectic group of individuals from a wide range of industries.  Which I think helps enhance my analysis and design skills as a Business Analyst!   I think the pendulum swung too far to Generalists then back too far to Specialists.  I am proposing a new paradigm Specialties.  This paradigm understands the fact of specialties each discipline brings to the table and learns how to work within the encroachments.  The “it’s not my job or role” mentality is out the window with the bathwater and the baby of 2009!  If you can not bring together strategy, process and technologies for problem solving or innovation, I would highly encourage to find those that can and learn from them as quick as you possibly can!

Look forward to seeing more and more people within the SDLC community embrace the social scene online.  Look top left at the icons click on your favorite channel and let’s connect!


Now that was a discussion Thank You caribouchat13

I had such a wonderful morning with a great group of people and  I wanted to share a LOT more than 140 characters.  I was invited to attend #caribouchat13 this morning thru a twitvite from Sarah Kay Hoffman.  She wanted to meet me IRL, so she made a point to make sure I got the invite (love these invites).  I don’t know how the other 12 went, but I had an absolute blast sharing, connecting, and meeting this group of people this morning.

I would like to thank @gialyons  @asquibb  @warehousemedia  @socialnicole  @bobstanke  @sarahkayhoffman  @JasonSandquist  @joelecarlson and special guest appearance via Skype from the UK @mngurl1183 for putting the rest of my day on cloud nine and energizing me to tackle just about anything!

The social dynamic was awesome! We did a little roundtable introducing ourselves, so people got to know who each one of us are aside from our twitter handles.  I have a greater appreciation for people’s perspective based on the live version of themselves versus the bio and link!  Then since we all have some way or another shared experiences, emotions, information, connection we started talking…..no real format, no real structure, no real rules. It equaled total awesomeness (I don’t know if that is even a word, who cares that is how I feel).

  • Justin Ware shared about his venture into freelancing work doing some cool things with media and video
  • Anna Squibb shared the awesome things she has going on at www.caringbridge.com (they are hiring!!!!)
  • Gia Lyons shared the awesome stories what she has going on at Jive Software www.jivesoftware.com (personally big fan especially for #scrm space)
  • Jason Sandquist shared about people looking for him via google and some search are quite funny!
  • Bob Stanke shared even though the commute not the best (same for Jason) would not trade because company works for www.lifetimefitness.com
  • Joel Carlson gave us some background about twitterviews and what his is in the market looking to do.
  • Nicole Harrison shared about consulting about social media to non-profits and challenges of teenagers and social media (you do have a permanent record)
  • Sarah Hoffman shared about some upcoming potential jobs and working on some studies about GenZ (kids that are 1 or 2 now or not even born what is tech and social going to affect how they see the world.  FASCINATING!)

All of these introductions spurred some many different conversations about kids, family, work, RV’ing (Go figure), clients, who is using what, where and who is hiring, who I can connect you with.  All things in a group discussion that makes me happy.  The best part I felt there was going to be real action taken based on this conversation, that is the best part.  I know I am scheduling some lunches and connecting on some initiatives!

There was such honesty and genuineness to our conversations it was like we had known each other for years.  That is one of the social dynamics I see flowing from online to offline is the genuine connectedness in our communication.  We share, we care, we understand, we listen, we communicate with no barriers.  The tail of the relationship is I feel much longer these days.  It is not just the every three to six month lunch, well it is that, but so much happens relationship wise in between there to stay connected based on being socially connected online as well.  I wish every meeting, every project, every problem could be solved and acted upon like this group came together this morning.

The other thing I saw in our communication was the willingness to help connect people to jobs, so those doubters that say social media can’t find me a job, it is maybe true to a point, but it sure can help you find the people that can find you a job.  Four of the individuals were looking for a more permanent job solutions and right away without hesitation people started sharing their connections, it was about as fast as you can fire off 140 characters!  That was one of the best displays of human connectedness I had seen in a long time!  Give yourself a pat on the back for sharing and trying to help someone else out today (you know who you are!)

So I just wanted to say thank you to all the folks above for truly making this a wonderful day! Thank you Sarah and Bob for having 12 of these and inviting me to the 13th.  I look forward to more and more of these #caribouchat meetings!  I also look forward to scheduling some one on one coffees or lunches with you also.  Clear your August I am taking a day!

Thank you also to Katie Little @mngurl1183 that skyp’d in from the UK to join the discussion.  That was AWESOME! Distance be damned! I was able to use my new #evo with mifi and my laptop for a full livestream thru skype.  Thanks Sprint, HTC, Sony Vaio, and Skype for making that possible!

ps We also ran into Sarah Smith @SarahResults! So nice to have these encounters happen also!

pss.  This is my very 1st post on this website, been under construction for a while.  I just might become more than a microblogger and comment leaver!  We will see.  I do believe this will be more me and www.pullingtin.com will become more outdoors adventures…who knows, I want to keep it loose but with purpose to share, connect, discuss, or help!  Tell me what you think drop a comment.


Keith Privette’s Hub

Hello thanks for finding me! I am in the process of constructing this website to be my central hub of communications, since my original set up through nombray was shut down.  Nombray.com shut down due to lack of funds, but were extremely helpful in getting my name and site here.

Thank you for sticking with me! I hope to have this fully functional soon! I am exploring new topics to write about!

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