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  1. 2011 The Year of 52 Phone Calls #yearof52calls

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    One of my 2011 goals was to find a new way to deepen online relationships.  Since some of the people I wanted to chat with are not within the cities I lived in, in 2011 I had to overcome location. So I wanted to try a different channel, what I came up with was “The Year of 52 calls”. The premise was to call a different person every week throughout the year. Sounds easy right? Well after making it through the whole year I partially succeed at my goal!

    I partially succeeded in number, but I fully succeeded in making some awesome connections even better! I think for 2012 I am going to continue on this path, but with major refinements. Below are the results of the fun I had and people I called.

     

    Week 1:

    Called Robyn Flach 1/7/2011: we talked family, business happenings, social media in the social context.  Scheduled a lunch appointment.

    Robyn Flach

     

    Called Sarah Kay Hoffman 1/7/2011: left Sarah and voicemail, she left me a tweet about not using the phone well.

     

    Week 2:

    Called Nicole Nicolay 1/12/2011: left a voicemail about what I was doing with the year of 52 calls.  Gave her my phone number and told her if she wanted to call that would be totally cool, but know running a business and being a mom life is busy!

    Called Alissa Ausan 1/12/2011: left a voicemail

    Voicemails for 52 Calls

    Week 3:

    Called Shelly Kramer 1/18/2011: Talked with Shelley about the business for 2011. Found out a little more about company. She helps companies with strategic planning and content management. Talked about Yammer and streamlining communication.  What I do for Target, what I have planned for 2011.

    Week 4:

    Called Leigh Caraccioli 1/27/2011:Had a wonderful conversation with Leigh about all things going on with her business, the family, and her book she is writing. I did not know about the book, so this was an awesome surprise. I also learned that her husband works for a company based out of Minneapolis and we started talking about her and her family coming up here to hang out. Leigh and I have known each other online for 2 years and this was the first time she and I talked on the phone.  This phone call is why I am doing this activity!

    Leigh Caraccioli

    Week 5:

    Called Katie Felten 2/04/2011: This was the first time we had ever spoken via the phone. Katie and I had a wonderful conversation about finding what the next steps of career are, exchanging social media stories, and told her about my tracking airport check-ins to find and connect with people.

    Katie Felten

     

    Katie Felten

     

    Week 6:

    Called Kris Colvin 02/17/2011:  Ring Ring Ring Ring Ring….so wanted to talk with Kristi too!

    LeeAnn Youngquist and Kristi Colvin

    Called LeeAnn Youngquist 02/17/2011: Let a message for following up a previous lunch that was cancelled.  Really looking forward to catching back up with LeeAnn!

     

    Called Ria Sharon 02/18/2011: So I used skype for the first time for the year of 52 calls!  Ria and I have known each other online for roughly two years.  We had a wonderful conversation about business, how to succeed and creating new business models instead of fixing the ones we have currently.  Ok now my head hurts!

    Ria Sharon

     

    Week 7:

    Called KT Wall 3/09/2011: Great conversation about life in Atlanta. Working for the Ad Agency in Atlanta and many of her friends getting married this summer!

    KT Wall

     

    Week 8:

    Called Angel Oakley 3/11/2011: Since Angel and I were both attending #ungeeked in May I wanted to get to know her before going to the conference. We have a great conversation about Chicago and owning her own business.

    Angel Oakley

     

    Week 9:

    Called Me Amy Roark 3/20/2011: This is was a reverse rule for the year of 52 calls, but hey I am making the rules! Amy and I got to know each other and discussed some strategies about marketing, cultivation, and formal ask for money for a whole new community of givers.  This conversation brought to light an uptapped market in Minneapolis!

    Amy Roark

     

    Week 10:

    Called Sima Dahl 5/19/2011: After meeting Sima at #ungeeked in Chicago, I had to talk more to this very powerful, energetic, get stuff done woman!  We had a wonderful conversation about personal brand (and my take about some of it being bullshit, she agreed partially), speaking, and running her own business.

    Sima Dahl

     

    Week 11:

    Called Erika Napoletano 6/06/2011: I finally got up the nerve to call Erika! This was a long process for me gaining the courage to talk with her live.  I am so glad I did! We talked about live in CO, writing 2 books (that are completely unrelated to each other), and just getting to know each other stuff.

    Erika Napoletano

     

    Week 12:

    Called Peggy Fitzpatrick 6/29/2011: Peggy and I met and hit it off big time at #ungeeked! During all of the transition stuff to Virginia I wanted to chat with her about some east coast stuff. Plus I wanted to catch up on all the happenings since the conference!

    Peggy Fitzpatrick

     

    Peggy Fitzpatrick

     

     Week 13:

    Scott Wild Called Me 9/16/2011: So this was a turn of events, Scott called me after a question I made on twitter. We had a great conversation about relocation and catching up after doing a podcast with him and folks from TodayMade.com

    Scott Wild

     

    Week 14:

    Called Liza Sperling  10/07/2011: Liza and I met while I was out in San Francisco back in May 2011 for the SMOC Conference. I wanted to chat up to see how Liza was doing and hear about the Valley happenings.  We talked strategy, job seeking, and tech stuff!

    Liza Sperling

     

    Week 15:

    Called Jen Howver on 10/13/2011: Jen and I actually went to High School together and she reached out to me via twitter about a year ago to reconnect. We also had a chance to reconnect IRL at #ungeeked in Chicago. We caught up about all the moving I had done, ungeeked related news, and general family things.

    Jen Howver

     

    Week 16:

    Called Cassandra Girard on 10/17/2011: Cassandra and I met through Tara Hunt when Buyopshere.com launched about a year ago. We have still connected through the year while the evolution and revolution of their business model on the web. Cassandra and I chatted about release of version one of buyosphere community. Very excited I have had the opportunity to participate and add some value to their evolution!

    Cassandra Girad

    Week 17:

    Called Brianna Foulds 10/26/2011: Brianna and I have known each other across the social web for the last couple of years. I reached out as part of this Year of 52 Calls starting back in May of 2011. Because Brianna lives in LA and I at the time lived in Minneapolis made lining up the day to chat difficult.  We plugged thru it though throwing messages back and forth until we finally connect.  We had a wonderful conversation about relocation, reestablishing networks, and just plain getting to know each other! It was finally great to see hard work pay off!

    Brianna Foulds

     

    Week 18:

    Called Kasey Skala 12/29/2011: Kasey and I met in Minneapolis a few years back. I had planned on making him a part of the #Yearof52Calls and finally made this happen. It just so happens Kasey and I  are now in the same business model of working for a corporation that sells and operates franchises.  I needed to get some advice, insight, and knowledge dropped on me about this business.  So Kasey and chatted about processes, people, and especially technology.  We will be doing this again!

    Kasey Skala

     

    Missy Berggren called 12/29/2011: A reverse #yearof52calls Missy Berggren called me after I posted a funny comment on one of her facebook posts.  She got a kick out the topic that a feller would touch with a 10 foot pool! We had a chance to catch up and touchbase since I had moved from Minneapolis in July.  See how the connected world leads to more connections through different channels!

    Missy Berggren

     

    Experiences:

    • Seems awkward at the beginning when I say who I am and they pause.  Typically I ask do you know who I am or no?  Keith Privette from Twitter, usually blings the light bulb.
    • The conversations do not seem to flow as easy as they do online.  Adding voice and natural conversation ques seem a little awkward on the phone. 3. Conversations enhance the on and offline relationship.
    • Making the time to make the phone calls. If you don’t setup the schedule and figure out who you are going to call….you don’t do it! Next time around I am setting up a 6month schedule.  Then 3 months in setting up the next 6 months!
    • Keep track of new people you establish a rapport with! These are great candidates to connect with early to strength the connection!

     

  2. “My Boss Is an Idiot” post in Social Media

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    So I have been reading a lot of articles about people expressing discontent for their direct manager, supervisor, boss or boss’ boss across the social landscape. These articles also chronicle the backlash that ensues from the companies towards these people. I see both sides of this argument! The question I have is post a reflection of the person that says it or the person they are directing the post at?

    I am not going to be wishy-washy on my perspective. I read and feel this is a reflection on the “manger” being called an “Idiot”. Yes I do take into account that 10% of the workforce does take up 90% of time with no real value (another post). So that means 90% of the employees are trying to make progress, add value, and truly execute at their highest potential for their company.

    For me it is my simple logic good, great, or inspirational leaders or managers (there is a difference) don’t get publicly scrutinized they are held up and interviewed or asked to do speaking engagements. When you are producing good workers, good working environment, and inspiring people you typically are not being a called an idiot in public (exception all people have their trolls).

    Which brings me to my question: “Which is worse for the company the one person that calls his or her boss an “idiot” or the boss that could be managing 25 or more people in said company?”

    Potentially you have a manager or leader with 25 people not executing to their fullest potential, 25 people lacking inspiration to do good work, and or 25 people not delivering to full capacity for their return on salary. This is “manager” is costing the company way more money than someone posting “My boss is an idiot” on a social platform. Not to mention it is quite expense to fire someone these days.

    So how did you answer that question? If you answered the guy or gal that posted it…..ummm you can stop reading at this point or you can read further and accept a challenge. Your choice.

    So next time if you are the person monitoring their employees and brand across the social platforms, you may want to come back behind the firewall and investigate the one being called the “idiot”. Really dig into what negative return on investment this manager or leader is providing towards your company. If you take it a step further, you may find your next inspirational leader or manager from the person that posted it (in most cases it takes a lot of courage and bravery to take this step). The other benefit of the investigation (with all like police dramas right?):

    1. Finding better ways to engage your employees.
    2. Discovering employees may not be in right seat on the bus (this is ok internal talent movements are cheaper)
    3. Finding new challenges for both individuals that benefit them as well as the company.

    These are all great opportunities to bring engagement and relationship building inside your company to a whole new level. This public information is a chance to engage in different ways than we have done so in the past. Seize the opportunity and move the needle for your company. We will really start to move closer to full employee engagement within your companies. If companies stop chalking everything up to disgruntled employees get rid of them, there are some real opportunities on both sides to learn and grow together. This is definitely not the easiest or smoothest of paths, but the payoff could potentially be huge for the employee and the company.

    I would really like people to weigh in on this one! I want to know if I am way off. If I am TELL ME! I like learning through discussion!

    Comment Lines are open and ready to assist you! Oh and it is free!

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